About Us : Neutron Profile

Neutron Electronic Systems Pvt. Ltd., a Nanik Rupani Group Enterprise was established in 1986, and is reputed as a pioneer in providing state-of-the-art communication technology solutions with excellent customer care support. Neutron addresses every possible facet of telecom applications including Enterprise Telephony Systems, Voice Loggers, Audio and Video Conferencing, Board Room Integration, Call Center Solutions, Mobility Solutions, Mobile Healthcare, Distance Learning, Remote Video Surveillance, Software Development and Video Walls.

In an increasingly global business environment, teleconferencing is an ideal way to improve communications between individuals and groups, enhance collaboration and decision-making, while saving time and reducing travel cost. Neutron was the first company to introduce Video-Conferencing in India in 1994, with a tie-up with PictureTel (now Polycom), the global leader in the arena. Our range of conferencing solutions includes futuristic devices that are intelligently interlinked to provide a conducive atmosphere for participants, thereby creating an easy-to-use experience. Neutron is the proud recipient of Polycom’s “Excellence in Technical Support” worldwide award and “Best Channel Partner for Customer Service in India” award.

Neutron has partnered with Ericsson to add mobility to traditionally wired applications. This helps enterprises to add efficiency and responsiveness to corporate ethos. The wired enterprise is made capable of addressing its clientele with renewed enthusiasm and pro-activeness. Neutron’s solution almost ensures that business is never lost due to frustration caused by automated voice responses and transfer of calls.

Neutron’s product sales are ably supported by a highly trained team of engineers, who have the support of sophisticated computerized ‘Customer Relationship Management’ and ‘Enterprise Resource Planning’ systems. Neutron carries out regular preventive maintenance on equipment post sales, to eliminate customer downtime. We have a well-established network in most cities across India - through our own offices as well as those of our channel partners - backed by trained technical and support personnel. We operate a Mobile Service Center, which is adequately stocked with spare parts. We also provide Remote Maintenance for PABXs by dialing into customers’ PABX where required. Our list of clients includes Anand Rathi Securities, Blue Dart, Cadbury, Citibank, Citicorp, DOT, HCL, HDFC, HSBC, Ichibaan Honda, ICICI, Ipca Labs, Kodak, L&T (ECC), MCX, MICO, Motorola, ONGC, PCS, Sony, TCS, Texas Instruments, VSNL and Zee Entertainment to name a few. Neutron provides the complete communication solution - with in-depth knowledge of communication products and their functioning.

Neutron is headed by its Chairman, Mr. Nanik Rupani, Managing Director, Mr. Balram Rupani and Executive Director Ms. Reena Rupani.

 

© Copyright 2007 Neutron Electronic Systems Pvt. Ltd.